Itentio IT Recruitment
Our partner is a company offering digital solutions that help governments manage and improve their services. We’re looking for a Project Support Officer to join a long-term international project (4 years total duration) for the EU’s operational arm for border security – an organization that supports and coordinates national agencies in safeguarding the European Union’s external frontiers while upholding European values and fundamental rights.
Whom are we looking for – Project Support Officer
Location: Warsaw, Poland, Near site work mode
Brief position description
As a Project Support Officer, you will assist in the coordination, planning, and monitoring of large-scale digital transformation initiatives at the EU level. You will be responsible for project management, documentation, communication, reporting, ensuring smooth operational delivery within complex, multi-stakeholder environments.
This is an excellent opportunity to work on projects with real social impact – supporting EU border management and digital governance, while gaining long-term career stability and experience in international public sector programs.
Why is it worth joining this company?
- Meaningful mission – contribute to digital transformation that strengthens EU border security and operational effectiveness.
- Stability & growth – initial 12-month B2B contract with up to 3 renewals (4-year project).
- International exposure – collaborate with multicultural teams in a structured EU governance environment.
- Flexible setup – near-site work mode: primarily remote, with availability for on-site work in Warsaw (within 2 hours).
Project Support Officer – Key Responsibilities
- Support project planning, progress tracking, and documentation management.
- Prepare and maintain project reports, dashboards, and correspondence.
- Oversee resources, risks, and financial data reporting.
- Facilitate internal and external communication across project stakeholders.
- Draft project documents, notes, letters, presentations, and meeting minutes.
- Coordinate and schedule project meetings and agendas.
- Ensure document quality, consistency, and compliance with project standards.
- Support quality assurance and audit processes.
- Manage and update project records in Azure DevOps and other tools.
- Prepare and execute basic testing activities and report results.
Project Support Officer – Main requirements
- 2+ years of experience in project management or project support or project coordination.
- Strong understanding of project management methodologies and documentation standards.
- Proficiency with MS Office tools and experience with Azure DevOps (backlog, dashboards, test plans).
- Experience drafting reports, letters, presentations, and meeting minutes.
- Bachelor’s or Master’s degree in ICT, management, or a related field.
- English level: minimum C1, confirmed by certificate (including free online certificate).
- Certification: at least one of the following (or equivalent, subject to client approval): PRINCE2 Foundation OR Certified Associate in Project Management (CAPM) OR PM² Basic
Specific Experience (Nice to Have)
- Experience with the Schengen Information System (SIS) or related EU agency systems.
- Familiarity with testing ICT systems and preparing test data.
- Knowledge of border checks, surveillance, or return operations.
Project Support Officer – What is in it for you?
- Competitive salary: Up to 3160 EUR/month on B2B contract.
- Paid time off: 30 days of paid vacation annually.
- Almost Remote Setup – Near site work mode, you mainly working remotely.
- Contribute to an EU-wide mission supporting border management and digital governance.
- Work primarily from home, with occasional onsite work in Warsaw (within 2 hours’ reach).
The Next Step for you:
Is it a new challenge for you? If you want to become a valuable part of this project, please apply via the contact form below.
Itentio IT Recruitment privacy and equal opportunity statements:
By submitting the recruitment application, you consent to the processing of your personal data contained therein. The controller of your personal data is Vladyslav Muzhylivskyi operating under the business name Vladyslav Muzhylivskyi Itentio with its registered office in Kraków (Tax ID: 6751522794). Personal data will be processed in order to carry out the recruitment process for the position specified in the job offer, including for the purpose of assessing the qualifications for work in this position. You can withdraw your consent at any time, which, however, does not affect the legality of the processing that was carried out on its basis before its withdrawal. You have the right to request access to your data, to rectify it, delete it or limit its processing, as well as the right to transfer your personal data, the right to object to data processing and the right to lodge a complaint with the supervisory authority for the protection of personal data. Additional information on the processing of personal data is in our Privacy Policy available at https://itentio.com/privacy-policy/.
Please note that all applications are treated with strict confidence. Itentio IT Recruitment will never share your data outside our organization without your written consent. Itentio is an equal-opportunity recruitment company and values diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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