Itentio IT Recruitment
Our client is a US-based (San Carlos, California) product software company developing a SaaS AdTech platform. The company is actively growing and expanding its tech team and therefore is looking for a Product Communications Manager to join the company. You may find the full description below.
Who We’re Looking For – Product Communications Manager
Location: Poland, EU or Ukraine (100% remotely).
Brief product and position description
Their platform empowers Fortune 500 companies to control the digital advertising experience through a sophisticated, unified solution that integrates with existing tech and media stacks. The platform supports ad creative use cases, audience management, experimentation, workflow automation, and performance optimization. The company is experiencing significant growth and expanding its international tech team. To support this expansion, they are looking for a Product Manager (Inbound) to join their team in Poland, the EU, or Ukraine.
The Product Communications Manager plays a vital role in ensuring that the value of each product feature is clearly communicated to customers, internal teams, and the market. This role translates technical capabilities into compelling narratives, training materials, and launch communications that drive adoption, retention, and customer success. Acting as the bridge between product development and end-users, the Product Communications Manager crafts engaging presentations, enablement materials, and release updates to ensure customers understand not only what has changed but also why it matters and how they can maximize its benefits.
Why is it worth joining this company?
- It is a company with a startup set up and has a bit over 50 people on board, so each person matters a lot and can involve in the direction of product development;
- They are working with their product development, which is pretty flexible and, at the same time, challenging;
- The company provides professional growth and career advancement opportunities, with annual salary reviews, as well as knowledge sharing within the team of skilled colleagues.
Product Communications Manager – Main responsibilities for this position
- Develop clear and compelling product messaging that highlights benefits and use cases.
- Create presentations, product briefs, tear sheets, and other marketing collateral.
- Translate technical details into easy-to-understand insights for various audiences.
- Plan and execute product launch communications, including release notes and in-app messaging.
- Coordinate with Product, Engineering, and QA teams to understand feature releases.
- Develop training materials such as videos, user guides, and webinars for customer education.
- Conduct training sessions for internal teams, including Sales and Customer Success.
- Gather customer success stories and case studies to showcase product impact.
- Capture and relay user feedback to Product and UX teams for continuous improvement.
- Ensure consistency and clarity in all product-related communications.
Product Communications Manager – Main requirements
- 5 years of experience in product marketing, product communications, or a related role.
- Strong storytelling and copywriting skills with the ability to simplify complex topics.
- Familiarity with product development processes, customer needs, and industry trends.
- Excellent collaboration and communication skills to work cross-functionally.
- Customer-focused mindset with an understanding of user pain points and adoption drivers.
- Experience creating training materials and delivering presentations or workshops.
- Strong project management skills to handle multiple product launches and communication initiatives.
- Ability to analyze customer feedback and product usage data to improve messaging.
- Proficiency in tools like PowerPoint, Google Slides, and content creation platforms.
- Comfortable working in a fast-paced, dynamic environment with evolving priorities.
Key Deliverables:
- Presentations & Enablement Decks – High-level overviews that articulate the “why” behind product features.
- Short Tear Sheets & One-Pagers – Quick-reference documents summarizing key features and business impact.
- Training Materials & Documentation – Tutorials, webinars, and interactive guides to help users navigate new features.
- Release Notes & “What’s New” Summaries – Customer-friendly updates on product changes with practical use cases.
- Product Launch Campaigns – Emails, blog posts, and in-app messaging to support major feature rollouts.
Success Indicators for This Role:
- Increased Feature Adoption & Usage – More users actively engaging with new features.
- Positive Customer Feedback & Reduced Support Overhead – Fewer “How do I…?” support tickets post-release.
- Consistency & Clarity of Messaging – Internal teams confidently communicating product benefits.
- Effective Product Launches – Timely and impactful release announcements and training materials.
- Enhanced Brand & Market Position – Stronger product positioning and customer perception.
Product Communications Manager – What is in it for you?
- Excellent salary remuneration: the company can offer between 3000 USD and 6000 USD (or more for outstanding talent) net on a B2B contract based on your skills, with the opportunity to fix this amount in USD;
- 24 days of vacations on a B2B basis contract, Polish official holidays are days off;
- 5 days of paid sick leaves on a B2B contract;
- The company can organize trips and events, for instance, Annual Team Summit;
- Certifications and training within the company;
- Flexible working hours and opportunity to work remotely 100%.
The Next Step for you:
Is it a new challenge for you? If you want to become a valuable part of this project, please apply via the contact form below.
Itentio IT Recruitment privacy and equal opportunity statements
By submitting the recruitment application, you consent to the processing of your personal data contained therein. The controller of your personal data is Vladyslav Muzhylivskyi operating under the business name Vladyslav Muzhylivskyi Itentio with its registered office in Kraków (Tax ID: 6751522794). Personal data will be processed in order to carry out the recruitment process for the position specified in the job offer, including for the purpose of assessing the qualifications for work in this position. You can withdraw your consent at any time, which, however, does not affect the legality of the processing that was carried out on its basis before its withdrawal. You have the right to request access to your data, to rectify it, delete it or limit its processing, as well as the right to transfer your personal data, the right to object to data processing and the right to lodge a complaint with the supervisory authority for the protection of personal data. Additional information on the processing of personal data is in our Privacy Policy available at https://itentio.com/privacy-policy/.
Please note that all applications are treated with strict confidence. Itentio IT Recruitment will never share your data outside our organization without your written consent. Itentio is an equal-opportunity recruitment company and values diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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